Our scouring pads: Have a lifespan of many months at least; Are washable in a dishwasher, washing machine, or in boiling water; Can be used on all surfaces with no risk of scratching. Our exfoliating sponges: Have a lifespan of at least 1 year; Are machine-washable; Help soap to lather and dry quickly after […]
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Retailer conditions
Retailer conditions may be modified without notice. General sales and website usage conditions can be found here. Products available to retailers The short version of this story is that until very recently, retailers were only allowed to sell our regular round scouring pads. We are starting to add some original models to our retailer offer. […]
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Retailer ordering
Bonjour! J’ai simplifié le formulaire de commande, faites-moi part de vos commentaires! Pour voir la charte de couleurs d’un produit donné, cliquez sur le nom ou l’image du produit ci-dessous puis cliquez sur le nom du produit en aqua dans la petite boîte qui s’ouvrira. Ceci ouvrira un nouvel onglet de la fiche du produit […]
Frequently Asked Questions About Our Products
It is always a pleasure to answer to your questions. Here are some that are frequently asked about scouring pads, exfoliating sponges, materials, patterns and DIY kits. Scouring Pads Exfoliating Sponges Materials, Patterns and DIY Kits
Subscription to our Newsletter (in French)
To get news about us, our events, contests and promotions, subscribe to our newsletter (please note: our newsletter is in French). You will receive 3 free crochet patterns as a gift: the rectangle scouring pad, the exfoliating sponge and the textured dishcloth.
Contact Us
Hello! I am available to answer your questions from Monday to Friday, between 8 AM and 5 PM. It is quite possible that I will be busy, even during these hours, but I will respond as soon as possible. Thanks a lot and have a nice day! Véronique
Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods […]
Terms of Service
OVERVIEW This website is operated by La Capitaine Crochète. Throughout the site, the terms “we”, “us” and “our” refer to La Capitaine Crochète. La Capitaine Crochète offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated […]
